The Measure C Senior Scrip program provides alternative, reliable and affordable transportation to Fresno County residents who are 70 years of age and older with transportation by Uber, Lyft, EOC transit, and participating taxi companies.
Eligible seniors receive a 75% discount on ride fares by purchasing up to $200 worth of senior scrip per month, in their choice of paper scrip for use with taxi rides, or in electronic credit for use with Lyft/Uber rides.
Senior Scrip can be used as needed at any time, 24 hours a day, 7 days a week. Each month, seniors will have a choice to purchase one of the following forms of scrip:
1) paper scrip that can be used to pay rides with taxi cabs/taxi service providers
2) electronic scrip credit to pay for Lyft/Uber rides.
Eligible seniors can purchase in increments of $5 which buys them $20 worth of scrip (up to a maximum of $200 of scrip value per month at a total cost of $50). That is a 75% discount!
Fresno COG and a company called GoGoGrandparent have formed a partnership to help our Senior Scrip Program participants schedule rides with Lyft and Uber drivers by calling only one telephone number from a home telephone or cell phone. No need to own or use a smartphone, GoGoGrandparent will schedule the ride for you!
If you are already a registered Senior Scrip user click the button below to purchase scrip:
Ready to sign up?
To start participating in the Senior Scrip Program fill out the form below and return it to Fresno COG.
- Senior Scrip Application – in English (updated 2.7.23)
- Senior Scrip Application – En Español (updated 2.1.21)
To Use Lyft & Uber fill out the form below and return it to Fresno COG.
- Application addendum – in English (updated 7.5.22)
- Application Addendum – En Español (updated 2.1.21)
Submit your completed applications to:
- Email it to Jake Martinez at JMartinez@fresnocog.org
- Turned in at any location that sells Senior Scrip
- Mail it to Fresno COG, 2035 Tulare Street, Suite 201, Fresno, CA 93721
Once we have received your application (and any other applicable information) you will be contacted by staff. You will be given information on how to use the program and your Senior Scrip ID number. Your Senior Scrip ID number is how you will purchase Scrip to use with participating Taxi companies or Lyfts and Ubers with GoGoGrandparent.
Let's place an order
Senior Scrip Mail in Order Forms
- Senior Scrip Order Form – English
- Senior Scrip Order Form – Español
If you would like to have a family member or close friend purchase and pickup “paper” scrip for you, fill out this form:
- Senior Scrip Proxy Form – English
- Senior Scrip Proxy Form – Español
To purchase Senior Scrip for an eligible senior online, follow the instructions below.
- Senior Scrip Online Buyer Instructions – In English
- Como Comprar Scrip por Internet Instruciones para el Comprador – En Español
To help answer the many questions you may have regarding both Measure C Senior Scrip Program ride options, please see the Senior Scrip Program Frequently Asked Questions (FAQs) attached here or written down below.
(FAQs) – in English
(FAQ’s) – En Español
Questions concerning the program and operation can be directed to Jake Martinez at JMartinez@fresnocog.org or call (559) 233-4148 ext. 205.
General Information and Frequently Asked Questions
Click on a question below to see the answer.
It is a Measure C funded program that provides alternative, reliable and affordable transportation to Fresno County residents who are 70 years of age and older. Eligible seniors receive a 75% discount on ride fares by purchasing up to $200 worth of senior scrip per month, in their choice of paper scrip for use with taxi rides, or in electronic credit for use with Lyft/Uber rides. What are Lyft and Uber? LYFT and Uber are two local companies out of many other ride-hailing companies that are labeled as Transportation Network Providers (or TNC’s). TNCs are licensed/authorized companies that have created a network of tens of thousands of qualified and insured drivers that are independently contracted to provide rides to people. GoGoGrandparent will access these two TNCs on your behalf to get their independent drivers to your front door and to your destination.
Senior Scrip can be used at any time, 24 hours a day, and 7 days a week as needed. Each month, seniors will have a choice to purchase as follows:
1) paper scrip that can be used to pay rides with taxi cabs/taxi service providers
2) electronic scrip credit to pay for Lyft/Uber rides.
Eligible seniors can purchase in increments of $5 which buys them $20 worth of scrip (up to a maximum of $200 of scrip value per month at a cost of $50). This is a 75% discount!
See below: “Where can I obtain an application and purchase taxi scrip” for location addresses.
- You must be a resident of Fresno County
- You must be at least 70 years old
- You must first complete and submit the eligibility forms along with proof of age and residency. (Proof of eligibility is required by providing a copy of a California Driver’s License, California DMV issued Identification Card or other combination of documents that prove both age and residency
- All necessary documents can be obtained at select locations only (see below) or on the web at www.fresnocog.org
- Scrip cannot be given or sold to someone else. It is non-transferable, non-negotiable, and non-replaceable
- Scrip can only be used to pay for your taxi and TNC services and to tip the taxi driver (but not the TNC driver). You may also tip using cash
- Users are responsible for scheduling, changing, and canceling trip reservations. When calling for a taxi be sure to let the dispatcher know that you will be paying with Senior Scrip
- Fresno COG reserves the right to limit scrip sales based on scrip availability
In Person:
Fresno Area Express (FAX) Clovis City Hall | Clovis Senior Center Reedley Community Center Sanger City Hall |
To purchase paper scrip and electronic scrip in person, by mail by phone or online:
Fresno Council of Governments (Fresno COG)
2035 Tulare Street, Suite 201, Fresno, CA 93721
Business Hours
7:30 AM to 5:30 PM Monday – Thursday, 7:30 AM to 4:30 PM on Friday
Phone: 559-233-4148
Online purchase website (purchases processed by Fresno COG): www.seniorscrip.com
A+ Taxi Cab (English, Punjabi & Hindi) 559-433-9111 | Fresno EOC (English, Español, Hmong) (Hours | 7am – 7pm) 559-263-8099 (SERVICE to/from FRESNO & CLOVIS with ADA vehicles) *RIDES MUST BE SCHEDULED 48 HOURS IN ADVANCE | Green Point Taxi (Español) 559-638-8595 (SERVICE to/from REEDLEY) |
Checker Cab 559-237-7007 559-436-8294 | Sierra Vista Cab (English & Español) 559-222-5555 559-981-0211 | American Eagle Taxi (Español) 559-856-4944 (SERVICE to/from SELMA, SANGER, KINGSBURG) |
Fresno Cab 559-301-5579 559-448-7158 | Taxi Rosa (English & Español) 559-477-3444 |
Call GoGoGrandparent at 1-855-464-6872, available 24 hours a day and 7 days a week (with available bilingual operators).
Call 559-233-4148 during regular business hours. To download brochures and application forms, visit us on the web at www.fresnocog.org
Using paper Senior Scrip for Taxi Cabs and EOC Taxi
Click on a question below to see the answer.
It is sold in books of 20 $1-scrips at the cost of $5. Use like cash to pay for taxi service fares only.
Each month participants may purchase up to $200 worth of either paper scrip OR electronic scrip credit (but not in the same month). You can purchase paper scrip at various vending locations in person, by mail, by phone or online. See the list of paper scrip sales outlets and the list of service providers on page 4 of this FAQ document.
Senior Scrip does not expire. Scrip does not need to be used in the same month it is purchased. Use it at your convenience and when needed.
Yes. Other people may accompany you at no extra charge, as long as the passenger limit does not exceed 4 passengers.
Taxi cabs are available 24 hours a day, 7 days a week. (EOC Taxi’s hours and days vary—call them for their current operational hours.)
You are responsible for scheduling, changing, and cancelling your own trip reservations. Call the taxi provider of your choice from the approved list of taxi service providers. (Not all taxi companies accept Senior Scrip Program paper scrip, only those on our list.)
Your wait time for your taxi provider should not be more than 20 minutes. If a taxi provider will be later than 20 minutes, they are required to let you know so you can choose to continue waiting for them or call another taxi service provider.
Yes, with some taxi service providers that have the capacity to do so. However, most prefer that you call the day you need the ride, even if you schedule it with them in advance.
You are responsible for paying the entire fare displayed on the cab’s meter or EOC’s flat rate for your trip. Both, taxi cabs and EOC, will accept payment with paper scrip.
Taxi cabs have a meter that will display the fare for your trip. Fresno EOC Taxi has no meter but they charge flat rates by miles traveled. (You can request EOC’s flat rates in advance.)
Yes. Our current policy allows you to tip with your choice of paper scrip or with cash if you feel the service provided by the driver has been good. (If you give the driver a choice, the driver may choose cash over the paper scrip to skip the paperwork needed to separate tips from fares at the end of a shift.)
Yes. However, the amount of paper scrip you are allowed to purchase may only cover part of the total cost of your trip. Please inquire about taxi fares with the taxi company before scheduling a service. (Local taxi providers may not be able to pick you up outside of their service area, please inquire before scheduling.)
No. Measure C’s Senior Scrip Program is available only to Fresno County residents. Please contact your respective city offices regarding senior subsidy programs that may be available in your area.
You must complete and submit the eligibility form (Application for Scrip) along with your proof of age and residency to Fresno COG to become an eligible Senior Scrip User and be able to purchase scrip.
No. Senior Scrip is only to be used by the eligible enrolled senior who has been assigned a User ID Number (for use with paper scrip only). Senior Scrip is non-negotiable, non-transferable, and non-replaceable.
Using Electronic Senior Scrip for Lyft or Uber rides
Click on a question below to see the answer.
It is sold in increments of $20 electronic credits at the cost of $5 and credited to an online account with GoGoGrandparent to pay for Lyft/Uber rides.
Each participant may purchase up to $200 worth of either paper scrip OR electronic scrip credit (but not both) per month. Electronic scrip credit may be purchased only through Fresno COG, in person, by mail, by phone or online.
Fresno COG’s address is 2035 Tulare Street, Suite 201, Fresno, CA 93721
Fresno COG’s phone number is (559) 233-4148.
Online purchase website is www.seniorscrip.org
No. Senior Scrip (in electronic format) does not expire. The balance at the end of the month will roll-over for you to use in the following month(s), as needed.
Yes. Other people may accompany you, at no extra charge, as long as the passenger limit does not exceed 4 passengers (up to 6 people if scheduling and paying for a Lyft XL or Uber XL.)
Operators at GoGoGrandparent telephone lines and Lyft/Uber drivers are available 24 hours a day, 7 days a week.
The Measure C Senior Scrip Program has joined with the Go-Go Grandparent organization to provide our enrolled Measure C Senior Scrip program users access to Lyft and Uber ride services by dialing only one telephone number (1-855-464-6872). Seniors need not own or use a smartphone to order or monitor their ride.
Driver availability depends on your location, the time of day, and number of other rides being requested. In the majority of cases, your ride will arrive within 5-15 minutes — so be ready to leave when you call!
Yes, but most folks call 15 minutes before they need to leave. We highly recommend you do the same as passengers’ plans often change. Note that once drivers are sent to pick you up you cannot cancel without being charged a fee. See page 3- other Lyft/Uber fees you want to prevent.
You do not pay the driver. Electronic scrip purchases are uploaded by Fresno COG to your individual credit account. GoGo-Grandparent will draw the payment from your Senior Scrip/GoGo ride credit account and pay the driver for you.
GoGoGrandparent will call or email you once your ride is complete with a record of your charges.
No. Tips are not figured into the total fare of the Lyft/Uber rides that are booked through GoGoGrandparent and are not required most of the time. Lyft/Uber drivers are not customarily expected to open doors for you or help you into the car, even though the majority will do that for our seniors. If you need help with a walker or wheelchair, or loading and unloading groceries, the driver hailed to pick you up must be made aware of that in advance. Prior to his/her acceptance of your ride please notify the GoGo Grandparent associate of any special needs when you call to order your ride. You may then wish to tip the driver with cash if he/she provides this extra help.
No. Your Senior Scrip electronic ride credits are to be used by you as the eligible senior and should not be used to hail Lyft/Uber rides for others.
Yes. GoGoGrandparent is available wherever there is Lyft and Uber service. However, the amount of electronic scrip you are allowed to purchase may only cover part of the total cost of your trip. Before scheduling service, please consult with the GoGoGrandparent operator to ensure you have an adequate electronic credit balance needed for your trip.
No. Measure C’s Senior Scrip Program is available only to Fresno County residents. Please contact your respective city offices regarding senior subsidy programs that may be available in your area.
All seniors that are already enrolled as Measure C Senior Scrip Program users will need to complete and submit the Senior Scrip Program Application Addendum to Fresno COG. Seniors not yet enrolled as Measure C Senior Program users may complete and submit both applications at the same time.
Senior Scrip Newsletters
For more information about Senior Scrip, you may want to read our recent newsletters. They often answer questions not included in the Frequently Asked Questions (FAQ) section due to their specificity, and they include more information about either paper or e-scrip. If you would like to sign up to receive upcoming newsletters email us at mcstaff@fresnocog.org or call us at 559-233-4148.
Summer 2023 – PDF | English Edition
Spring 2023 – PDF | English Edition | Español Edición
Winter 2022 – PDF | English Edition
Fall 2022 – PDF | English Edition | Español Edición
Summer 2022 – PDF | English Edition
Spring 2022 – PDF | English Edition
Winter 2021 – PDF | English Edition
Fall 2021 – PDF | English Edition